Privacy policy
Last updated: 2026
What we collect
When you create an account we store your name, email address and profile picture from your sign-in provider. When you use TestWise Prep we store your test answers, scores, any writing you submit for feedback, and the text of your Speaking test answers.
How we use it
To show your results and progress, to mark your writing, to improve the quality of our tests, and to send essential account emails. We do not sell your personal data.
AI processing
Writing and Speaking answers you submit are sent to our AI provider (Anthropic) only to run the test and generate your feedback. They are not used to train their models under our agreement.
Speaking tests
We never record or store your voice. Your browser turns your speech into text using its own speech recognition service (for example, Google in Chrome or Microsoft in Edge), under that browser's privacy terms. We receive and store only the resulting text.
Institutes
If you join an institute with its join link, you agree that the person who runs it can see your name, email, target band, exam date and test results, including tests taken before you joined. They cannot see your essays, your Speaking answers or your payments. You can leave at any time in your account settings, and the institute stops seeing your results straight away. An institute can also remove you.
Payments
Payments are handled by Lemon Squeezy, who act as merchant of record. We never see or store your card details.
Cookies
We use essential cookies to keep you signed in. Your in-progress test answers are saved in your browser so you don't lose them. Analytics cookies are set only if you accept them, as described below.
Visitor statistics
We count page views ourselves to see which pages are useful. This count uses no cookies and no outside company. We do not store your IP address: it is turned into an anonymous code that changes every day, so the count cannot identify you or follow you from one day to the next. These counts are deleted after 90 days.
Google Analytics
If you choose Accept on the cookie message, we also use Google Analytics to see how the site is used, for example which countries visitors come from and how long they stay. Google sets cookies in your browser and receives information about your visit, such as the pages you open, your approximate location and your device type. If you choose No thanks, or do not answer, Google Analytics is not loaded and none of this happens. You can change your answer at any time with the Cookie settings link at the bottom of every page.
Your rights
You can ask us to export or delete your data at any time by emailing support@testwiseprep.com.